Terms of Service
Last updated: 2nd October 2025
Welcome to Coco Amour Knitwear (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.
1. Digital Products
All products available on this website are digital download PDF knitting patterns.
No physical items will be shipped.
Patterns are for personal use only. You may knit items for yourself or as gifts, but you may not redistribute, resell, or share the pattern files in any form.
2. Ordering & Access
After purchase, you will receive a download link to your PDF pattern.
Please ensure you have a stable internet connection and appropriate software (e.g., Adobe Reader) to open the file.
If you experience issues with downloading your file, please contact us at info@cocoamourknitwear.com
3. Refund Policy
Due to the digital nature of our products, all sales are final.
We do not offer refunds, exchanges, or cancellations once a pattern has been purchased.
If you receive the wrong file or your download link does not work, please contact us at info@cocoamourknitwear.com and we will provide the correct file.
4. Intellectual Property
All knitting patterns and related content are the intellectual property of Coco Amour Knitwear.
You may not copy, distribute, resell, or modify the files.
You are welcome to sell finished items you make from our patterns in small quantities, provided you give credit to “Coco Amour Knitwear” as the designer.
5. Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect: When you make a purchase, we collect necessary details such as your name, email address, and payment information.
How We Use It: We use this information solely to process your order, deliver your digital files, and provide customer support.
Third Parties: We do not sell or share your information with third parties, except as required to process payments or comply with the law.
Data Security: We take appropriate measures to protect your information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you have any questions regarding your data, please contact us at info@cocoamourknitwear.com
6. Limitation of Liability
We are not responsible for any issues arising from:
Incorrect use of a pattern,
Incompatibility with your device/software,
Any damages resulting from the download or use of our files.
7. Governing Law
These Terms of Service are governed by the laws of the United Kingdom.
8. Contact Information
For questions about these Terms, Privacy Policy, or your purchase, please contact us:
📧 info@cocoamourknitwear.com